Shipping Policy
All orders are sent through SF express to SF station, SF smart locker, residential address or office address
Remark:
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If the payment was received before 17:00 Monday to Friday. Then your order would be sent out by SF Express
on the same day
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Delivery are not available on weekends or public holidays
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Delivery areas: We only provide delivery with in Hong Kong
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EVATOX delivery time slots are between Monday to Friday .There will be slight delays if No.8 typhoon or
red / black rainstorm warning signal is present
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Please check if the product is damaged. If the product is damaged, please whatsapp +852 6367 2530 or call
+852 3579 8929 within 7 days after receiving the product to reach to our customer service for a replacement
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The company has the right to refuse to replace the goods that have been signed for
Attention
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Please make sure that the name and the contact are correct on the order which helps SF Express’s staff to
contact you directly
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You order would be sent by SF Express. You will receive a confirmation email when your order is ready for
delivery
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For future information about the tracking the delivery, you are able to visit SF Express’s website and fill in the
tracking number to track the package. For future more question, please call SF Express customer service –
+852 2730 0273
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If the order has been returned or failed to deliver due to incorrect information of the receiver. We are able to
resend the order while the receiver has to pay for the delivery fee
*In case of any disputes, EVATOX reserves the right of final decision